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Keeping your business running while IT stays in the background

We Keep IT Simple & Smart

Guided by client-centric IT, Megapower Asia has supported Taiwan's small and mid-sized businesses since 2008, serving over 300 clients to date. We design your IT environment around your operations, combining our dedicated team with 15+ leading technology partners, so you get a stable, secure, and reliable setup and can focus on running the business.

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Client-Centric IT, Designed Around Your Business

Every engagement starts with how your business actually runs. From existing workflows, organizational structure, and growth ambitions, we shape your IT environment as a coherent whole. Acting as your enterprise IT advisor over the long term, we help chart a mid-to-long-range IT roadmap. From network and server architecture to security and access management, day-to-day operations and change requests are handled end-to-end by one team — building a stable foundation that adapts and improves over time.

Full Service Responsibility

Our service team handles the technical work end-to-end: solution selection, project planning, deployment, ongoing operations, and support. You set the business goals and budget; we take care of the day-to-day IT. Through standardized processes, established best practices, and the solution mix from 15+ leading technology partners, your business gains a stable, secure, and scalable IT environment, freeing your team to focus on revenue and customers.

Targeting 100% Reliability

Reliability is the first thing we track every day. SLA-backed response and resolution times give each service request a clear standard, and documented records of every ticket provide a basis for review and improvement. Through monitoring alerts, regular health checks, and periodic review meetings, we examine the environment and operational practices together with you — building gradual, sustained improvement on top of what already works.

IT Outsourcing, Cloud, Backup, Security & Digital Transformation Services

From daily PC maintenance to cybersecurity, cloud, and backup — orchestrated by a professional service team.

IT Outsourcing & PC Maintenance

Your long-term IT services partner — we take on PC maintenance and IT outsourcing, planning IT architecture and budget around real operational needs.

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IT Infrastructure & Cloud Services

On-premises IaaS and cloud subscriptions — servers, storage, network, and email — designed, deployed, and reviewed for a smooth move to hybrid cloud.

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Offsite Backup & Data Protection

Multi-tier backup on the 3-2-1 principle — local and offsite tiers, scheduled backups, and regular restore tests, so critical systems recover on time.

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Enterprise Cybersecurity Services

Anti-virus, firewall, vulnerability scanning, and SOC monitoring combined to fit your size and budget, with health checks and training built in.

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Digital Transformation & Advisory Services

Remote work, cloud collaboration, and internal digital tools, rolled out in stages with an advisory partner — assessed, planned, and tracked.

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How It Works

  1. On-Site Environment Assessment

    We begin by understanding what is already in place: devices, systems, and network architecture. Looking at daily maintenance, recurring issues, your workflows, and growth plans, we identify which areas to prioritize and define the service scope and budget.

  2. Customized Service Plan

    Drawing on the actual size of your environment, the number of users, and the complexity of your IT architecture, we discuss the appropriate scope and frequency together. Maintenance items, support arrangements, SLA terms, and an estimated annual budget range are all set out clearly — so expectations are aligned before the partnership begins.

  3. Service Goes Live

    Once handover is complete, daily maintenance and support begin, encompassing remote assistance, on-site work, and the routine inspection and upkeep of devices and systems. Standardized processes and documented records give every action — issue resolution, account adjustments, equipment changes — a clear basis. Over time, this consistent process makes your environment more stable and predictable.

  4. Ongoing Proactive Maintenance

    Health checks and environment walkthroughs run on a regular cadence, paired with monitoring alerts and service-record analysis to address risks that could affect operations before they surface. Periodic reviews with management ensure the IT environment and user experience continue to evolve — within a predictable budget.

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Client Service Case Studies

Architecture & Design

Around 30 employees

  • Design drawings and 3D models are the core operational assets, and file safety and version management tend to be the most pressing information topics for the firm.
  • We can help build a multi-layered backup architecture (local NAS + external drive + offsite backup), paired with annual security and backup reviews, to reduce the risk of file loss and version confusion.
  • Backup and restoration procedures are planned in advance and reviewed regularly, providing clear footing when issues arise
  • Storage locations and access rights for files and project data are better defined, reducing the chance of accidental deletion or overwriting
  • Security and backup check items can be flexibly adjusted to match the business content and project types

Healthcare / Biotech / Pharma / Medical Devices

Small to mid-sized healthcare and biotech firms

  • Healthcare and biotech companies accumulate experimental data, product files, clinical records, and customer data through research, manufacturing, or distribution — data security and preservation are an ongoing area of focus.
  • Depending on the business model (R&D, manufacturing, distribution, wholesale), we can plan a tiered backup architecture along with regular drills and security health checks, helping maintain the integrity and availability of core data.
  • Backup and restoration procedures for research, product, and customer data are planned in advance and reviewed regularly
  • Data access management and security checkpoints can be aligned with actual workflows and compliance needs
  • Service scope can be adjusted gradually across business stages (R&D, production, market expansion), keeping room for flexibility

International Trade

Mid-sized organization

  • Frequent external dealings often involve multiple information contact points, which can blur the lines of "who handles what". Bringing in outsourced support helps clarify the scope of responsibility and the communication flow.
  • Monthly summaries of service activity and case progress help management stay informed about device renewals, account adjustments, and security incidents — providing useful reference for follow-up decisions and budget planning.
  • Service scope and responsibility allocation are documented through contracts and reports, lowering communication overhead
  • Reporting and maintenance flows shift gradually from "individual memory" to "systematized records"
  • Management can more readily grasp the current state of the IT environment and the direction for planning, with clearer grounds for decisions

Advertising / Marketing / Creative

Around 20–50 employees

  • Creative work is largely project-based, and the IT environment needs to support high-volume storage and multi-user collaboration for images, design, and video files at the same time.
  • Based on project cycles and file types, we can plan storage allocation, version management, and external collaboration permissions, helping reduce the impact of large file transfers and access confusion on the team's workflow.
  • Storage, sharing, and access rights for media and design files are clearly planned, making file retrieval more efficient
  • Cross-team file transfers and version management are less error-prone, which lowers the chance of rework
  • Client deliveries and internal workflows can gradually merge into the same IT environment, making project progress easier to track

Professional Services (Insurance / Security / Cleaning / Environment / Consulting)

Around 30–80 employees

  • Service-oriented businesses are people-centric, and client data and service records are key operational assets that call for a stable supporting system and basic security protection.
  • Depending on the line of business, we can plan account permissions, file backup, and data protection mechanisms, and use standardized processes to help maintain consistent service delivery.
  • Access and backup of client data and service records follow clear rules, reducing the risk of oversight or misuse
  • Account permissions and device changes for service staff are kept in systematic records, making accountability easier to clarify
  • Security and data protection mechanisms can be reviewed and adjusted regularly to fit the business content and compliance requirements

Cross-Industry Overview

1–200 employees, 300+ enterprise clients to date

  • Our clients span diverse industries including design & engineering, healthcare & life sciences, wholesale & trading, advertising & marketing, professional services, retail & e-commerce, manufacturing, logistics, and food & beverage, accumulating 18+ years of practice in Taiwan SMB IT services.
  • Regardless of industry or company size, we design tailored service combinations for your business based on team composition and the existing IT environment, allowing information-related work to be outsourced and managed in ways that genuinely fit your needs.
  • Service scope and SLA terms are spelled out in the contract in advance
  • Service effectiveness is observed primarily through reliability and the steadiness of the working relationship
  • Service content is gradually adjusted to keep pace with business growth and organizational change

To protect client privacy, all cases are compiled anonymously, with descriptions limited to service scope and shared outcomes.

Hand IT to Megapower. Keep your time for what matters.

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Partners

Combining technologies from industry-leading brands to keep your IT environment stable and reliable

  • Microsoft Microsoft
  • Cisco Cisco
  • Fortinet Fortinet
  • Palo Alto Networks Palo Alto Networks
  • TrendMicro TrendMicro
  • Veeam Veeam
  • Synology Synology
  • Zyxel Zyxel
  • Dell Dell
  • HP HP
  • ASUS ASUS
  • VMware by Broadcom VMware by Broadcom
  • Solidworks Solidworks
  • F5 F5
  • AvePoint AvePoint
  • Zero One Technology Zero One Technology
  • Unitech Computer Unitech Computer
  • Genuine C&C Genuine C&C
  • IST Corporation IST Corporation
  • Weblink International Weblink International